Sometimes you need to get custom apparel in a hurry. Most of our custom Apparel is delivered in approximately 2 to 3 weeks. If you need to sooner, let us know when your deadline is when you contact us. We will do everything We can to meet your deadline. If it’s not possible, we will let you know when you order.
We want you to love your order! If you don’t, for any reason, let us know. Even though every customer experience is different, whenever possible, we want every order to end up the same – with a happy customer. For customized products, we typically cannot exchange them, however, in the unlikely event you receive damaged or defective custom products, we will work with you to make it right.
Orders may be canceled for a full refund within 48 hours of being placed.
We hope you never have to cancel an order with us, but we understand that it sometimes happens.
To cancel an order or request a refund, contact us by phone 478-244-7310.
All shirts are unisex unless otherwise stated. Concerned about sizing? Send us your favorite fitting tee size. Lay tee on a table, measure from armpit to armpit then send us that size when ordering.
We strive to recreate the online picture to the best of our ability. However, sublimation has a lot of variables and bleaching is unique to each shirt. Also, computer monitors can sometime slightly alter the actual color. We have high standards to meet your expectations.
Unfortunately, we are only able to decorate apparel that is purchased through our website.
There are many ways to customize apparel at Brittany Rae’s Boutique. You can upload a company logo or personal image, create your own text elements or use clipart images to design custom apparel for your business, group or event. You can also send links to your favorite designs.
Copyright & Licensed Apparel Policy.
Brittany Rae’s Boutique respects intellectual property and we ask our users to do the same. Our customers are responsible to see that the content they create does not infringe on the rights of others. We do not knowingly reproduce copyrighted material and cannot accept any liability for copyright infringement for agreeing to reproduce a customer’s order. If you wish to have us reproduce a national brand logo or trademark we do require written proof that you have permission to use that logo or trademark.
We will NOT decorate any of our apparel products with licensed college or professional team sports logos such as the NBA, MLB, NFL, etc. These require special licensing agreements with the colleges and sports leagues.
We respect the rights to free expression and enjoy giving our customers an opportunity to express themselves through our products. We do have a few content guidelines that our customers are asked to abide by. The following content is not permitted by Brittany Rae’s Boutique:
- No text or images that infringe on intellectual property rights to include copyrights, trademarks, and rights of privacy/publicity.
- No text or images that encourages or glorifies drug use/abuse.
- No excessive violence, hate, threatening, or otherwise harmful content.
- No content that is libelous or defamatory.
- No content that can reasonably be viewed as discriminatory based upon race, ethnicity, national origin, sexual orientation, or disability.
Orders deemed unacceptable by these guidelines at the sole judgment of Brittany Rae’s Boutique will be canceled and removed.
Only on orders of the same design and same color shirt of the following quantities:
25- 50 Qty = 10% OFF
51-100 Qty = 20% OFF
101+ Qty = 25% OFF
Turn garment inside out. Wash in cold water. Use a mild detergent with no bleaching agents, peroxide, or optical brighteners added. Tumble dry on low or cool dryer setting or hang dry. For the longest life: Do not use chlorine bleach. Do not iron design.
To wash your moisture-wicking or performance products: Do not use fabric softener – it will lessen the effectiveness of the moisture-wicking properties. Be sure to review the care instructions on the tag of each of your products.